This usually indicates a mismatched baud rate or an incorrect port assignment. Go to Printer Properties > Ports and ensure that the checked port matches the actual physical connection (e.g., USB001 or USB002). If using a Serial connection, verify that the baud rate in the driver matches the printer's hardware dip switch settings (typically 9600 or 19200). Issue 3: Receipts Print Blank
Match this COM port number inside your POS billing software settings. 5. Troubleshooting Common Installation Issues Printer Prints Gibberish or Random Characters
This usually indicates a mismatched baud rate or an incorrect port assignment. Go to Printer Properties > Ports and ensure that the checked port matches the actual physical connection (e.g., USB001 or USB002). If using a Serial connection, verify that the baud rate in the driver matches the printer's hardware dip switch settings (typically 9600 or 19200). Issue 3: Receipts Print Blank
Match this COM port number inside your POS billing software settings. 5. Troubleshooting Common Installation Issues Printer Prints Gibberish or Random Characters