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The Great Clips Academy training program is designed to build speed, precision, and exceptional customer service skills for stylists. A central component of this curriculum is the , which focuses on the core customer experience workflow.

While executing technical work using specialized systems, the stylist must remain engaged with the guest. Conversations should focus on positive topics, localized community events, and hair health. During this step, the stylist introduces retail products that solve the client's specific hair challenges. 4. Confirm Satisfaction great clips academy packet answers hot