: Licensing is managed automatically through the ConnectWise Portal. User-Based : You pay per technician or per unattended agent.
Dictates how many active, simultaneous remote connections your team can establish.
You will not receive critical security updates, leaving your remote connections vulnerable to exploits.
This is the most common model for help desks. It is licensed based on the number of technicians who will be using the software simultaneously. Single technician, one session at a time.
Do you need help choosing between the and Access licensing tiers? Share public link
Log in to see your active instances and current license tier.