: The error is sometimes a "secondary" failure caused by a missing Microsoft Visual C++ component (like msvcr100.dll or vcruntime140.dll ) that the JVM depends on to load. You can find these on the Microsoft Support site. Technical Troubleshooting If reinstalling doesn't work, verify these system settings:
for a particular version of Surpac to help you clear the cache manually? Error installing eclipse (jvm.dll load error) - how to fix? 27-Jul-2019 — surpac error loading jvm.dll
: Ensure your Java installation matches your Surpac architecture (usually 64-bit). : The error is sometimes a "secondary" failure
Surpac and Java must share the same bit architecture. Modern versions of Surpac are strictly 64-bit, meaning they require a 64-bit Java installation. Error installing eclipse (jvm
Restart Surpac to allow it to regenerate fresh configuration files. Run as Administrator : Right-click the Surpac shortcut and select Run as Administrator
or when there is a mismatch between the 32-bit and 64-bit versions of Java and Surpac Quick Fixes Reinstall Java
Once you have Surpac running correctly, you can take a few simple steps to avoid this problem in the future: