Mastering High-Stakes Negotiation: A Deep Dive into "Never Split the Difference" by Chris Voss
: It lowers defenses and builds immediate cognitive trust.
: Use "How" or "What" questions (e.g., "How am I supposed to do that?" ) to give the other side the illusion of control while making them solve your problem .
Conversely, saying "No" makes people feel safe and in control. Voss recommends phrasing questions to invite a "No." "Do you have a few minutes to talk?" Try: "Is now a bad time to talk?" 5. Trigger "That’s Right"
Never Split The Difference By Chris Voss Pdf High Quality -
Mastering High-Stakes Negotiation: A Deep Dive into "Never Split the Difference" by Chris Voss
Conversely, saying "No" makes people feel safe and in control. Voss recommends phrasing questions to invite a "No." "Do you have a few minutes to talk?" Try: "Is now a bad time to talk?" 5. Trigger "That’s Right" never split the difference by chris voss pdf