The Hardware Information Does Not Match With Your Dongle Autodata _verified_ Site

Troubleshooting: "The Hardware Information Does Not Match with Your Dongle" in AutoData

If the Sentinel USB key is still not recognized, your Windows system files might be preventing the driver from communicating with the hardware. Command Prompt (Admin) sfc /scannow and press Enter.

Sometimes a USB 3.0 port can conflict with older USB 2.0 dongles.

This common issue typically occurs when the software's security system—often using a Sentinel USB key

Investigation steps (ordered, actionable)