| Issue | Possible Cause | Solution | |-------|----------------|----------| | Page does not load | DNS resolution failure | Flush DNS cache ( ipconfig /flushdns on Windows, sudo dscacheutil -flushcache on Mac). Alternatively, use the IP address (if provided by your IDC). | | “404 Not Found” error | Incorrect URL path | Re-check: http://reports.idc.net.pk/myidc – ensure no extra slashes or misspellings. | | Login fails repeatedly | Password expired due to “new” system migration | Click “Forgot Password” or contact your IDC support to reset credentials for the new portal. | | Graphs not loading | Browser compatibility or old cache | Clear browser cache and cookies. Enable JavaScript. Try incognito/private mode. | | HTTP “403 Forbidden” | IP not whitelisted | Contact your IDC administrator to add your public IP address to the access control list. |
Streamline Your Business Intelligence with IDC’s New Online Reporting Portal: myIDC http reportsidcnetpk myidc for online reports new
The Islamabad Diagnostic Centre (IDC) provides online lab reports through the MyIDC digital portal, enabling patients to access results via the web or mobile applications without visiting a branch. Users can access this service, which includes SMS credentials and historical report access, via the official website or the dedicated My IDC app. Access your results at idc.net.pk . MyIDC Patient Portal | Issue | Possible Cause | Solution |
– If you manage multiple sub-accounts, audit who can view or generate reports every quarter. Remove inactive users. | | Login fails repeatedly | Password expired
: Before accessing any reports, especially if they contain sensitive information, make sure you have the proper authorization. This usually involves having a valid username and password.
: Download PDF files to quickly send to healthcare physicians. Step-by-Step: How to Check Online Reports
This is an HTTP (non-HTTPS) internal reporting portal. Ensure you are on a trusted network or VPN when accessing sensitive report data.