If menus are in English but characters are silent, your SPCH or SPEECH folder is missing the English audio file. Ensure that files like speech_en.big are present in your game's audio directories. Game Crashes on Launch After File Replacement
Restore police radio dialogue during high-speed pursuits. Method 1: Change Language via Registry Editor (Windows) Nfs Hot Pursuit 2010 English Language Pack
Which (Steam, EA App, or disc) are you using? If menus are in English but characters are