He doesn't just explain what TQM is; he provides the exact measurement, analytical, and control tools needed to implement it.
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: Focus on managing the process rather than just the final product to prevent defects before they happen. Key Frameworks & Tools The 6 C's of TQM He doesn't just explain what TQM is; he
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Bhat’s textbook covers 18 extensive chapters detailing the tactical and strategic elements of quality management: