The narrative is primarily framed through the eyes of (played by Parambrata Chatterjee), a simple and honest man who joins the hotel as a novice. He is guided through the complex world of the hotel by his senior, Samiran "Sam" Bose (Abir Chatterjee). Key Characters and Cast
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The story revolves entirely around the fictional, upscale hotel named the . Unlike uniform global hospitality chains, the Regency prides itself on preserving traditional Indian heritage, vintage decor, and localized structural charm. The narrative is primarily framed through the eyes