Stop entering passwords on both the Web UI and the physical panel. Repeated attempts will continually reset the lockout timer.
Some firmware versions allow an "Access Recovery" button on the display panel to bypass certain software locks, though this is more common on newer models like the TS4500. : Connect a laptop to the Serial (IOIOI) port or use SSH . ibm ts3310 admin account locked
For enterprise systems with strict firmware locks, IBM Support must generate a temporary dynamic unlock key. Contact and open a severity case. Stop entering passwords on both the Web UI
TS3310-LOCK-2026-01 Severity: High Affected System: IBM System Storage TS3310 Tape Library (all firmware versions) ibm ts3310 admin account locked