If the device driver is not updating, uninstall the current driver via Device Manager, restart your computer, and reinstall the latest driver from SecuGen's website [2]. SecuGen Device Maintenance and Support
Most driver packages include a tool called (or SgDG.exe ):
Right-click the downloaded installer file and select .
: Go to Settings > Accounts > Sign-in options .
Faulty USB port, damaged cable, or missing basic drivers.
Registering your SecuGen device involves installing the correct drivers, purchasing or renewing the RD management service, and activating the software. Step 1: Download and Install Device Drivers
and enter mandatory details, including the device serial number and model. Verify Status