Click and ensure the COM Port Number is set between COM1 and COM4. Many older sign-making programs cannot read port numbers higher than COM4. Setting Up Your Cutting Software

Look for an entry named or USB Serial Port (COMX) , where "X" is a number (e.g., COM3 or COM4). Note down this exact COM port number. Configuring the Driver Settings for Stable Cutting

Download the correct driver installer (usually CH341SER.exe ).

Most 721 models use a CH340 or FTDI chipset to convert the USB signal into a Serial signal the plotter understands. Windows 10 often fails to recognize these chips automatically, or it installs a "generic" driver that doesn't actually pass data to the cutting software. Step 1: Identify Your Chipset

If no Windows 10 driver works, use or compatibility mode .

Not directly. On Mac, you’d need a virtual Windows machine. On Chromebook, Linux with Wine might work, but it's not recommended.